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ALERT LOGICMDR SOC24/7/365AMERICASSOCEMEASOCAPACSOCCUSTOMER AENVIRONMENTCUSTOMER BENVIRONMENTCUSTOMER CENVIRONMENTTHREATALERTINCIDENTAUTOMATED RESPONSECONTAINMENT • INVESTIGATION • REMEDIATION
Alert Logic×Fortra platinum partner

Alert Logic

Managed detection & Response - 24/7 Security Operations

The complete Managed Detection & Response service that monitors, detects and responds to threats in your security operations 24/7. With expert SOC analysts, advanced AI detection and automated response - Alert Logic is your extended security team.

24/7/365 SOC monitoring

Mean detection time: <15 min

Expert security analysts

Managed detection & Response, end-to-end covered

24/7 Security Operations center (SOC)

Security analysts monitoring and analyzing your environment 24/7

  • 24/7/365 monitoring
  • Tier 1/2/3 SOC analysts
  • Global SOC locations
  • Mean detection time: <15 minutes

Advanced threat detection

AI-driven threat detection and behavioral analysis

  • Machine learning algorithms
  • Behavioral analysis
  • Threat intelligence integration
  • Zero-day detection

Incident response

Rapid response and containment during security incidents

  • Automated response actions
  • Experienced incident handlers
  • Threat containment
  • Forensic investigation

Threat hunting

Proactive threat hunting with in-depth analysis

  • Proactive threat hunting
  • Advanced persistent threat detection
  • Custom hunt queries
  • Threat landscape analysis

How the MDR service is delivered

Security monitoring

Continuous monitoring of your security events

Coverage:

24/7/365

SLA:

Mean detection time: <15 minutes

Team:

Tier 1/2/3 SOC analysts

Incident response

Rapid response to security incidents

Coverage:

24/7/365

SLA:

First response: <30 minutes

Team:

Certified incident responders

Threat hunting

Proactive hunting for advanced threats

Coverage:

Daily / weekly

SLA:

Custom hunt reports

Team:

Senior threat hunters

Vulnerability management

Continuous insight into vulnerabilities in your environment

Coverage:

Continuous

SLA:

Risk-based prioritization

Team:

Vulnerability analysts

Technology stack behind alert logic MDR

Data collection

Complete data collection from your IT and cloud environment

Log aggregationNetwork analysisEndpoint telemetryCloud API integration

Detection engine

Advanced detection and analysis of suspicious behavior

SIEM correlationMachine learningBehavioral analysisThreat intelligence

Response automation

Automatic execution of pre-configured response actions

SOAR integrationAutomated playbooksOrchestration workflowsAPI integrations

Analytics platform

In-depth security analysis and reporting

Big data analysisCustom dashboardsReporting engineTrend analysis

Real-world examples

Manufacturing company (mid-market)

Challenge: Limited internal security expertise, but 24/7 monitoring needed

Solution: Full MDR service with dedicated SOC support

Complete visibility, 75% reduction in dwell time

Key metrics:

24/7 monitoring5,000 endpointsNo known breachesExpert support

Financial services provider

Challenge: Strict regulations and need for advanced detection

Solution: Compliance-driven MDR with specific financial services expertise

Full compliance, better detection of advanced attacks

Key metrics:

PCI DSS compliant10,000 usersAdvanced threats blockedAudit ready

Healthcare organization

Challenge: Protection of patient data and compliance with privacy legislation

Solution: Healthcare-specific MDR with emphasis on privacy controls

Continuous compliance, patient data demonstrably protected

Key metrics:

HIPAA compliantMultiple locationsNo serious incidentsPrivacy controls

Technology company

Challenge: Cloud-first architecture and DevOps integration

Solution: Cloud-native MDR with integration into DevSecOps workflows

Seamless cloud security and built-in security in the development pipeline

Key metrics:

Multi-cloudCI/CD integrationDeveloper-friendlyScalable

Aligning with your compliance frameworks

SOC 2 Type II

Service Organization Control reporting and certification

Audited control frameworkExtra assurance for clientsBetter risk managementDemonstrable controls

ISO 27001

Information Security Management System (ISMS) according to international standards

Global standardContinuous improvementRisk-based approachStakeholder trust

PCI DSS

Security standard for payment card data

Payment securityDemonstrable complianceRisk reductionClient trust

HIPAA

Protection of medical data privacy

Patient privacyRegulatory complianceRisk mitigationAudit support

Global SOC network, local context

North America

Locations:

United States, Canada

SOC facilities:

Primary SOC Houston, secondary SOC Toronto

Coverage:

Coverage for North and South American time zones

Europe

Locations:

United Kingdom, Germany, Netherlands

SOC facilities:

European SOC London, support from Cardiff

Coverage:

Coverage for EMEA time zones

Asia Pacific

Locations:

Australia, Singapore, Japan

SOC facilities:

APAC SOC Sydney, support from Singapore

Coverage:

Coverage for APAC time zones

Integration with your existing security stack

Cloud platforms

Native integration with cloud platforms

AWSMicrosoft AzureGoogle CloudOracle Cloud

Endpoint Security

Endpoint detection and response

Microsoft DefenderSentinelOneCarbon Black

Network Security

Correlation of network security events

Palo AltoFortinetCiscoCheck Point

Identity & Access

Identity and access security monitoring

OktaAzure ADPing IdentityAuth0

What Neo Security adds to alert logic MDR

MDR strategy

Strategic MDR implementation planning and service optimization.

Local expertise for customization.

Dutch security expertise and local compliance knowledge.

Hybrid SOC model

Combination of global Alert Logic SOC and local Neo Security expertise.

Service enhancement

Additional services and custom integrations for enhanced security.

Strengthen your security team with 24/7 MDR

From threat detection to incident response. Discover how Alert Logic MDR can strengthen your security operations with intelligent 24/7 monitoring.

Call directly

020-716 5487